Ongoing Support Ongoing and ad-hoc support services

Providing post deployment support, training and future phase development planning

Once a project has been launched they usually need to be supported in terms of security updates, content updates, potential order/lead management and future phase development.

At Netfuel we provide ad-hoc support services, as well as retainer based support on a monthly basis and of course development services for post deployment improvements.

Available Services
Retainer Support

With many clients we provide a popular monthly retainer based support service which includes a discounted bank of hours suitable for security updates, development and remote assistance.

CMS Training

We provide one to one or group training sessions for staff to develop their understanding of how to maintain the website via the content management system. We go through all aspects of what will need to be updated and answer any questions they may have.

Ad-hoc Support

If you need support with updating the website via the CMS, or you would like development changes to be made, we can provide any assistance required and we can bill accordingly retrospectively.

“Netfuel worked closely to our brief and provided a bespoke solution with on-going support to fit our requirements. We are thrilled with the improved functionality, usability and overall aesthetic of our new website.”

Stephanie Hughes - Chester Racecourse